Our Mission To Turn Everyday Spaces Into Homes People Truly Love.
We believe thoughtfully chosen homeware has the power to transform a house into a home—one that feels warm, personal, and inspiring.
Driven by Love
Built by a team of creators and visionaries, Let’s Shop SA was born from a passion for beautiful living. Every product we offer is carefully selected or designed to bring comfort, elegance, and personality into your space.
Designed for Living
From timeless essentials to statement décor pieces, our collections are curated to help you create a home that reflects your style — whether it’s modern, classic, or culturally inspired.
Quality You Can Feel
We focus on quality, durability, and detail. Each item is chosen not just for how it looks, but for how it enhances your everyday life — ensuring it lasts and continues to bring value over time.
Made for Meaningful Moments
Whether it’s a gift for a loved one or something special for your own home, our products are designed to make moments more memorable — especially during occasions like Ramadan, Eid, and celebrations.
Frequently Asked Questions
🚚 Shipping Information
What are the delivery costs?
- To-the-Door Delivery: R110 – R160
- Pietermaritzburg Pick-Up: FREE
Final delivery costs may vary depending on your location.
Shipping Timeframes
Once your payment has been processed and confirmed, we aim to package and dispatch your order within 2–5 business days.
- Courier delivery: 2–5 working days after dispatch
- Couriers operate Monday to Friday (excluding public holidays)
⏱️ Important Notes
- Custom Perspex Orders: Made to order and may take up to 6 weeks
- Out-of-Stock Items: Shipping will be delayed until restocked or your order will be refunded
- Delivery Times: All timeframes are estimates and may vary depending on courier efficiency
Estimated Delivery Times
- Durban: 2–4 days (Order before 12 PM for faster delivery)
- Johannesburg: 2–4 days
- Cape Town: 3–5 days
- Outlying Areas: Up to 7 days
Can I change my delivery address?
- Yes. If you won’t be available, you can provide an alternative address (e.g. workplace).
📲 WhatsApp: 060 526 1974
What if my order hasn’t arrived?
You can track your order using the tracking number sent via email.
For assistance:
📲 WhatsApp: 060 526 1974
How do I confirm my order was successful?
- You’ll receive a confirmation email after purchase
- A second email will include your tracking number once dispatched
📍 Pick-Up Orders
Once your order is ready, you’ll be notified via email.
📍 Collection Address:
Nappy Factory Shop
227 Royston Road
Pietermaritzburg, 3201 – unit 7📞 Contact: Thandeka – 064 523 6382
🔄 Returns & Exchanges
Can I return or exchange an item?
Yes. You have 7 days from receiving your order to request a return or exchange.
What if I received the wrong item?
Please contact us immediately:
📲 WhatsApp: 060 526 1974
📧 Email: letsshopsa@gmail.com
How do I return a purchase?
Please refer to our Refund Policy for step-by-step instructions.
Are personalised items eligible for returns?
❌ No — personalised items are non-refundable and non-returnable.
How do I confirm my order was successful?
You must request a return within 7 days of delivery.
How long does a return take to process?
Once received, returns are processed within 5 working days.
You will then be contacted regarding your refund method.
Who pays for return shipping?
Customers are responsible for return shipping costs.
What items are eligible for returns?
Items must be:
- Unused
- In original condition
- With original packaging and tags
📜 Terms & Conditions
📜 Terms & Conditions
Our full Terms of Service can be found on the “Terms of Service” page.
By placing an order, you agree to these terms.
- It is the customer’s responsibility to review and understand all terms before purchase
- These policies ensure fair and consistent treatment for all customers
- In rare cases, exceptions may be made, but clarification must be requested beforehand