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LetsShopSA Terms and Conditions

Thank you for visiting LetsShopSA. These Terms and Conditions ("Terms") govern your access and use of our website, your website address (the "Website"). By accessing or using the Website, you agree to be bound by these Terms.

1. Undelivered Packages

1.1 Incorrect Delivery Address:

LetsShopSA is not responsible for packages delivered to incorrect addresses provided by the customer. If a parcel is signed for and collected at the incorrectly provided address, LetsShopSA will not be held liable.

1.2 Returned Packages:

If a parcel is returned to LetsShopSA due to an incorrect address, we will contact you to reschedule the delivery. You will be responsible for the additional shipping fee before the parcel is re-shipped.

1.3 Customer Error:

In the case of customer error regarding the delivery address, you have two options:

  • Contact the Courier: You can attempt to contact the courier company we use (details will be provided upon shipment) directly to see if they can redirect the package. Please note: This is not guaranteed and may incur additional fees from the courier company.
  • Return and Refund: You can have the package returned to LetsShopSA. In this case, you will receive a full refund for the items only, excluding the original shipping cost.

1.4 Tracking Orders:

Once your order is shipped, it becomes your responsibility to track it. We will provide you with tracking information upon shipment. You can use this information to follow your order's progress and estimated arrival date. You can also contact the courier company directly for further information.

2. Additional Information

  • LetsShopSA reserves the right to modify these Terms at any time without prior notice.
  • Your continued use of the Website following the posting of revised Terms constitutes your acceptance of and agreement to be bound by the Terms as revised.
  • These Terms and your use of the Website are governed by and construed in accordance with the laws of South Africa.

3. Contact Us

If you have any questions regarding these Terms, please contact us at letsshopsa@gmail.com

 

 

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